Recalls Management
"Our company had never experienced a major recall. Thanks to Inmar CLS Supply Chain Services, we were able to very quickly put processes in place to handle the product retrieval, processing and government reporting. Without them we would not have been able to respond as quickly to our customers' needs nor the compliance requirements. Their team was experienced, helpful and outstanding in their delivery."
Jill Donoghue
Vice President, Logistics
Bumble Bee Seafood, LLC
If the thought of goods returning to your distribution center is daunting, take into consideration the effects of a product recall. Whether the items are voluntarily withdrawn or recalled under governmental mandate, it is absolutely crucial that you recover and properly dispose all recalled products quickly and correctly to minimize customer impact and reduce your liability.
The Inmar CLS Product Recall Management program guides your company through all the steps necessary to comply with state and federal regulations, ensuring that both distributors and consumers of the recalled products are able to return recalled and withdrawn products efficiently and effectively.
Our recall management solutions include:
- Pre-event - Protocol Development, Mock Recall, Returned Goods Analysis
- Event - Notification, Call Center, Product Retrieval, Physical Product Pickup, Returns Kits, Fulfillment/Replenishment, National Footprint of Returns Centers, Quarantined Storage, Witnessed Disposal, Transportation, Payment/Credit Issuance, Detailed Reporting
- Post-event - Compliance Analysis, Efficacy Checks