Returns Management: Information Intelligence
"CLS has the best data tool around. We bid the work out to see what other tools are out there. It confirmed that CLS data tools are the best."
Quote from annual client satisfaction survey
To achieve ultimate success in reducing returns volume requires a holistic view of the supply chain. Information is the key to accomplishing that success. It starts with a reverse logistics program that executes the physical returns management program well by keeping damages separate from other types of returns, collecting reason code data and then analyzing with business intelligence tools that not only presents the data collected but integrates it with other information sources such as sales data and supply chain studies.
Our reverse logistics information intelligence solutions include:
- i-linkSM - Web based business intelligence tool for event management, customer intelligence, inventory management, sales integration, supply chain intelligence
- DecisionLinkSM - Web-based store returns inventory analysis tool
- InvoiceLinkSM - On-line Electronic Vendor Returns Invoices
- infoSOURCE - Reverse Logistics Industry resource newsletter
- CLS University Courses - Reverse Logistics Industry topics taught by industry experts
- White Papers & Research Publications - Reverse Logistics topics supported with research and industry insights
- Consulting - Available on all topics pertaining to Reverse Logistics from program development to execution
If you would like more information about our reverse logistics information solutions, please contact us at cls.solutions@inmar.com.