Returns Prevention
"We have had tremendous results using CLS Supply Chain Services on an ongoing basis to perform audits at our customer locations and our own dry and frozen distribution centers. The information they gather has allowed us to refine our internal processes leading to a significant reduction in outbound shipping damage and hidden damage."
Gary Piwko
Kellogg's
Director – Remarketing and Returns Management
Understanding the reasons why product is returned is the first step in creating a program to reduce or better yet avoid or prevent returns. Highly skilled supply chain analysts track the occurrence of causal factors affecting product quality at each touch point within the supply chain.
Our TRACE® supply chain analysis solutions can be performed at all points within the supply chain, both domestically and internationally. Many trading partners choose to develop collaborative studies in an effort to work together to more effectively create change within their supply chains.
- Supply Chain Performance Analysis
- Product & Packaging Integrity Assessment
- Competitor Product Performance Research
- Counterfeit & Diverted Product Monitoring
- Trading Partner Collaborative Study Development
- Supply Chain Improvement Consulting
- Information Intelligence Tools & Insight
The information collected and analyzed can be used to implement packaging changes, change distribution processes and analyze buying and selling practices such as diversion, out-of-stock, and expired/rotation. These findings support trading partners in collaborative approaches to improve the overall supply chain.
If you would like more information about our reverse logistics solutions, please contact us at cls.solutions@inmar.com.